Meet Our Team

Terri Alzado

Senior Administrative Concierge

Originally from Long Beach, Terri is a New Yorker at heart. Having grown up in a beach community, it was easy to make Naples her home 22 years ago. Terri is very close with her two adult children – Brandon (27) and Sofia (24) and her elderly Dad alike. Her oldest, Brandon is currently working in the hospitality industry at La Playa Beach Club here in Naples. Her youngest, Sofia is employed by Advent Health as a research analyst. Terri discovered a love for the hospitality industry in her earliest employment at local restaurants and kitchens but took a different path after receiving her B.A. at the State University of New York – Albany, where she became a woman’s clothing buyer in the retail industry. When her kids got older, Terri combined her love for cooking, people, and service when she became part-owner of a small catering business here in Naples. Always motivated to do more, Terri worked part-time for four years as a Home-care companion, fortunate enough to serve the elderly. Terri has been with Spectrum Concierge since 2016 and utilizes her experience to lead the Administrative Concierge team. She focuses on providing clients with timely and informative communications regarding their home while also helping to keep our staff and schedules in order.

In her free time, Terri enjoys cooking, gardening, home projects, training with her rescue Leo and golf cart rides with her significant other, John.

Member of Spectrum Concierge Since: December 2016


Kristen Cook

Senior Administrative Concierge

Originally from Dayton, Ohio, Kristen Cook has lived in Estero, FL for over 12 years and considers herself a southwest Florida local. A graduate of Florida Gulf Coast University’s Resort & Hospitality Management Program, Kristen directly applied her skillset after getting her degree. Serving as the Food & Beverage Manager for the Naples Grande Beach Resort for over three years, Kristen played a vital role in managing the resort’s food and guest experience operations. She possesses a desire to provide our clients with the highest standard of service, combined with her ability to handle multiple projects at once, will serve as a great foundation for her role as an Administrative Concierge. In her spare time, Kristen loves being around her family, especially her six-year-old niece, Addison. Being an animal lover, she also loves taking her sister’s dog Maggie, a Catahoula, on walks. On the weekends, you will most likely find Kristen on one of Naples’ beautiful beaches soaking up the sunshine!

Member of Spectrum Concierge since: June 2021


Brian Fischer

Senior Administrative Concierge

Originally from Cleveland, Ohio Brian has lived in Naples since 2013. Brian graduated from Fordham University with a degree in American Studies. After teaching and coaching golf for four years at a high school in Cleveland, he left the cold and snow for the sunshine in Naples. Although he resides in Naples, Brian will always be a Cleveland sports fan. Using skills and lessons learned as a teacher, Brian has developed a strong ability to assess situations and figure out what needs to happen to complete the task at hand. Having worked at the Old Collier Golf Club and Naples Aviation, Brian has gained professional exposure to the luxury market in Naples since he first arrived. When not at work, Brian likes to FaceTime with his niece and nephew in Cleveland, listen to podcasts, spend time with his significant other, Kelly and walk the plethora of neighborhoods and trails throughout Collier county.